If you have any questions or comments about this Privacy Notice or if you would like to make a request relating to your personal data:
- submit your request via the “Contact Us” section at the top of our webpages;
- call us on +44 (0) 131 221 1770
- email firstname.lastname@example.org
- write to us at: Edinburgh Beauty Quarter, 32 Lauriston Place, Edinburgh, EH3 9EZ
For purposes of this privacy notice the Data Controller and Data Protection Officer is: Roxzannah MacDonald
What information do we collect about you?
Information you give us
We may collect personal data from you when you buy or use our products or services, when you attend Edinburgh Beauty Quarter events, sign up to our newsletters, enter into offers or promotions, interact with us on social media platforms, contact us, make a complaint or use our website.
The categories of personal data we may request include your name, occupation, date of birth, contact information (email, postal address and phone/mobile number), credit card/payment/bank details, medical history, dietary habits and other relevant information relating to beauty treatments. We may also keep copies of any correspondence you send us or provide us with which may include personal data.
You should only give us personal data on behalf of someone else if you have their permission to do so, or if they are under the age of 16 or you know they would not have any objection to us processing their information in accordance with this Privacy Notice
We also obtain some of your personal data by automated means, for example when you contact us by telephone and calls can be recorded; when you visit our website we collect the IP address of the device you use to connect to the internet, the geographical location of your device, the browser you are using, the type of device you are using (tablet, mobile, desktop), the URL you came from and the webpages you access.
Why do we collect this information?
We are required by law to provide you with the information about the purposes for which we use your information and the legal justification for us to use that information. For example, there may be a legal justification for us to use your personal data where:
- you have given your consent to us using your information;
- using your information is in our legitimate business interests (provided these interests are balanced against your rights);
- we need to process your personal data to comply with legal obligations to which we are subject.
How do we collect your information?
We may collect information about you through the following means:
- our website
- on the phone (calls may be recorded)
- via e-mail
- visiting us at our business premises, Edinburgh Beauty Quarter Beauty Salon
- social media
How do we use this information?
We may use your personal data (such as your name, email address, postal address, telephone number, date of birth, demographic information, IP address, preferences, site usage information and purchase history) to:
- improve your experience from Edinburgh Beauty Quarter and on our website
- identify you when you contact us
- detect and prevent fraudulent transactions
- carry out customer research and build customer profiles
- invite you to Edinburgh Beauty Quarter events
- send you newsletters and sms messages about products and services that you may be interested in
- deal with complaints or customer service
- defend our legal rights, for examine to enforce our terms and conditions or to collect unpaid debts that we are owed
How do we keep this information safe?
We maintain appropriate administrative technical and physical safeguards to protect the personal data you provide to us against accidental, unlawful or unauthorised destruction or use and other unlawful forms of processing.
How long is this information kept?
Your personal information is processed by us and/or our service providers only for the period necessary for the purposes for which the information is collected, or where we are relying on your consent until you withdraw that consent. When we no longer need to use your information for those purposes or if we are relying on your consent where you withdraw that consent, we will remove it from our systems and records or take steps to anonymise it so that you can no longer be identified from it 9unless we need to keep your information to comply with legal or regulatory obligations to which we are subject)
Is this information shared or sold?
We never purchase or sell information about our customers
How can you control your personal data held with us?
In relation to your personal data, you have the right to;
You have the right to request a copy of the personal data we are processing about you.
You have the right to have incomplete or inaccurate personal data that we process about you rectified.
You have the right to restrict our processing of your personal data where you believe such data to be inaccurate, our processing is unlawful or that we no longer need to process
You have the right to obtain personal data we hold about you, in a structured, electronic format, and to transmit such data to another controller
Object to it.
Where the legal justification for our processing of your personal data is our legitimate interest, you have the right to object to such processing on grounds relating to your personal situation.
If you have consented to our processing of your personal data, you have the right to withdraw your consent at any time, free of charge. This includes cases where you wish to opt out of marketing messages that you receive from us.
You can make any of these requests in relation to your personal data by submitting your request in the “contact us” section of our website which details how to contact us by phone or email.
You also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.